Frequently asked questions

How can I find an item/article on the website?

Do you deliver your products worldwide?

What are the accepted payment method?

Is VAT included in the prices?

How much are the shipping costs?

When will you send me my order?

What are the delivery times?

How do I return a purchased item and what are the conditions?

How to request missing parts in the kit?

What is the warranty coverage?

Which languages are available in your product manuals?

Which delivery company are you working with?

Will I receive an order invoice?

How can I contact the after-sales service?

How to request instructions?